ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our site, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.
When you browse our site, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain more details about the browser and operating system you are using.
E-mail marketing (if applicable): With your permission, we may send you e-mails about our site, new products and other updates.
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.
If we ask you to provide us with your personal information for any other reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If, after having given us your consent, you change your mind and no longer consent to us collecting your information in order to improve your experience, you can change your consent directly on the site by clicking here on change my personal data preferences or notify us by contacting us via customer service or by mail at the headquarters of SAS OVOORO which operates the site www.hecten.com :
SAS OVOORO
19 Allée de Brienne
Toulouse
31000
France
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions.
ARTICLE 4 – HOST
Our site is hosted by Kinsta Inc. They provide us with the online platform that allows us to sell our services and products to you.
Your data is stored in Kinsta Inc.’s data storage system and databases. Your data is stored on a secure server protected by a firewall.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
Keep in mind that some suppliers may be located, or have facilities located, in a jurisdiction other than yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under U.S. legislation, including the Patriot Act.
Once you leave the site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.
Links
You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of such other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 – SAFETY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
Banking data
No credit card information is stored when you make an online purchase on this site. Your credit card information is securely verified by approved third-party services in order to process payment. For security purposes, data is encrypted in accordance with the latest data security standards established by the payment card industry. Information relating to your purchase transaction (invoice) is stored by third-party services such as PayPal, Stripe or Mollie.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, a joint effort by companies such as Visa, MasterCard, American Express and Discover.
The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our site and its service providers.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this web site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our site is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you wish to access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, ask for our Privacy Officer via Customer Service or by mail at the head office of SAS OVOORO which operates the site:
SAS OVOORO
19 Allée de Brienne
Toulouse
31000
France